Return & Refund Policy

At Klaths, we want you to be happy with your purchase. If you need to return or exchange an item, please review the policy below.

1. Returns

• Products can be returned within 7 days of delivery.

• Items must be unused, unworn, and in their original condition.

• Original packaging and tags must be intact.

• Products that show signs of use, washing, or damage may not be eligible for return.

2. Refunds

• Refunds will be processed within 5–7 business days after the returned product has been received and inspected.

• Approved refunds will be issued through the original payment method, where applicable.

• The refund amount may depend on the condition of the returned product.

3. Exchanges

• Exchanges are available subject to size and color availability.

• Customers must contact Klaths support before sending an item back for an exchange.

• The replacement item will be shipped after the returned product has been received and approved.

4. Non-Returnable Items

The following items are not eligible for return or exchange:

• Personalized or custom-made items

• Items marked “Final Sale”

• Products that have been worn, washed, altered, or damaged after delivery

5. Return Shipping Costs

• The customer is responsible for return shipping costs unless the product received is defective, damaged, or incorrect.

• If the wrong or defective item was sent, Klaths will assist with the return and replacement process.

6. How to Request a Return

To request a return or exchange, please contact us within 7 days of receiving your order with your order details and the reason for the return.

7. Contact Us

For returns, refunds, or exchanges, please contact us:

Email: klath.pk@gmail.com
Phone: 01234567